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Possible to get a support issue escalated

evilded777evilded777 Posts: 2,472
in The Commons

This is a sales issue, and not a small one, that I have not had a response on in almost 7 days (tomorrow). I have asked for a response every day this week.

Comments

  • Richard HaseltineRichard Haseltine Posts: 104,446
    evilded777 said:

    This is a sales issue, and not a small one, that I have not had a response on in almost 7 days (tomorrow). I have asked for a response every day this week.

    With the PC sale they do seem to be under heavier than usual load. Adding reminders won't speed the process, I'm afraid, since they are presumably going through the queue from oldest to newest rather than vice versa..

  • scorpioscorpio Posts: 8,513
    Richard Haseltine said:
    evilded777 said:

    This is a sales issue, and not a small one, that I have not had a response on in almost 7 days (tomorrow). I have asked for a response every day this week.

    With the PC sale they do seem to be under heavier than usual load. Adding reminders won't speed the process, I'm afraid, since they are presumably going through the queue from oldest to newest rather than vice versa..

    Are they?

  • NudeFanNudeFan Posts: 37

    I'm waiting for 8 weeks for a response!!!!

  • LeanaLeana Posts: 12,133

    Posting in a thread from 2019 is unlikely to get you one faster...

  • Ryuu@AMcCFRyuu@AMcCF Posts: 724

    Leana said:

    Posting in a thread from 2019 is unlikely to get you one faster...

    As Richard mentioned, they're working from the oldest to the newest....

    They're still working their way up toward 2019.

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